FAQs

Are you a black owned company?

Yes, MINO Apparel is proudly 100% black female owned!

 

What size do I need? 

Please review sizing chart below each product. We offer regular and fitted tshirts - please double check your cart. 

 

How do I report a problem with my order?

Email : infominoapparel@gmail.com. 

 

Processing and Shipping times?

Products are "made to order". Shipping times begin after product has been fulfilled (printing and packaging). This process takes 1-5 days and shipping 1-5 days. You will receive a tracking number once item has been shipped. Due to COVID-19 some products may be delayed. All customers will be promptly notified of any delays. 

 

Refund/Exchange/Return Policy? 

All sales are final. No refunds. We are not taking any returns at this time. Double check all orders to be sure of size. Please see sizing chart - ordering incorrect size will not make you eligible for an exchange. 

Eligibility: 

You have 14 days of receiving your item to exchange ONLY IF you receive damaged/defective items or incorrect size from what you ordered. Item must not be worn.

Email Customer Service at infominoapparel@gmail.com 

 

Any other questions?

Contact Us : infominoapparel@gmail.com